Morrison
provides two principles, for the therapist to use, to keep in mind when
choosing probing questions, “1. Select probes that will resolve unanswered
questions. It’s more efficient to concentrate your efforts on areas your
patient has not already covered. 2. If your questions show that you know a lot
about the illness, you will be perceived as knowledgeable. The resulting
dividend of rapport and trust should lead to increased sharing of information”
(p.55). The questions that the therapist
asks can either put the client at ease or create a barrier to their relationship,
so this is very important. When the therapist is asking the client about
specific information about a symptom the client will want to know exactly what
happened, when it happened, how long it lasted, if they knew what triggered it,
and if something makes it better. The reason they ask these questions is so
that they get a better understanding of the symptom to treat the client. Of
course, there are times that the client might explain some things that they are
doing, unknowingly, to make the symptom worse.
There are
something’s that skilled interviewers should avoid, according to Morrison,
“Don’t phrase questions in the negative; Don’t ask double questions; avoid
leading questions; encourage precision; keep questions brief; keep on the
lookout for new leads” (p.57).
Skilled
interviewers are aware of good communication. They know how to listen to the
client, acknowledge the clients feelings, and to diffuse situations before they
escalate to a point where things could get out of hand.
References
Morrison,
J., (2008). The First Interview. (3rd
Ed.). New York, NY: Guilford Press.
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