Morrison suggests using closed-ended questions,
“when you know what sort of specific information may be relevant to diagnosis
and therapy, closed-ended questions work especially well” (p.112). So, in
previous chapters Morrison explained that open-ended questions help to build
report with clients, and that is an important aspect of the interview process.
However, it is equally important to get direct answers to questions that the
counselor needs the answer to, and this is best done by asking questions that
require a “yes” or “no” response.
Open and closed-questions are not an
exact science, nor is it a technique that requires the use of one over the
other. The type of question that will be used is going to depend on the
information that the counselor wishes to facilitate. If the client answers a
question with information, but the therapist still has a question then the next
question should be more direct: a closed-question. Closed-questions will help
to direct the client to give a straight forward answer, and this discourages
the client from avoiding the question. There might be times when the
question(s) cause such a change in the client that the therapist will want to
decide if they want to proceed or save that topic for later.
References
Morrison, J.,
(2008). The First Interview. (3rd
Ed.). New York, NY: Guilford Press.
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